Mental Health Care Covered by Cigna

Cigna's Coverage for Mental Health Services and Therapists

Cigna Insurance

At the North Carolina Institute of Advanced NeuroHealth, we collaborate closely with Cigna to help our patients access the right services while maximizing their insurance benefits. By providing a broad range of behavioral health services, Cigna allows people in our community to focus on improving their mental health, knowing their treatment is covered.. 

What Cigna Covers

With Cigna’s extensive mental health coverage, clients can feel confident in the innovative care they receive throughout their journey. The type of care covered by your insurance provider will depend on several factors, including your specific plan and your individual medical needs. However, many of the treatment options available at the North Carolina Institute of Advanced NeuroHealth are covered by a variety of insurance plans, including those listed below.

Medication Management Services: Medication management services help people take the right medications at the right times to manage their mental health. A skilled member of our team will work with you to create a customized treatment plan that might include medications. Your provider will also monitor for any potential side effects and make necessary adjustments to the medication to improve your overall health and well-being.

Telpsychiatry Services: Telepsychiatry services allow you to meet with one of our psychiatrists or mental health professionals through video calls, making it easier to get help from the comfort of your own home. This is a great option for people who have trouble traveling or live far from a mental health provider. Telepsychiatry makes it possible to receive the same level of care as in-person appointments, ensuring you get the support you need when you need it.

Spravato: Spravato is a medication used to treat severe depression that hasn’t responded to other treatments. It’s a nasal spray that works differently from traditional antidepressants and can help people feel better faster. Spravato is administered in our office, where our team monitors you for safety. This is an innovative treatment option for those who are struggling with hard-to-treat depression.

TMS Therapy: TMS (Transcranial Magnetic Stimulation) therapy is a treatment used for depression when other options haven’t worked. It uses magnetic pulses to stimulate parts of the brain that control mood, helping to improve symptoms of depression. The therapy is non-invasive, meaning it doesn’t require surgery or medication, and sessions are usually short. TMS is safe and has helped many people find relief from depression without the side effects of traditional treatments.

Cigna Insurance Verification

To find providers who accept Cigna insurance, clients can easily browse the Cigna PPO provider network, which highlights in-network professionals that help reduce overall costs. At the North Carolina Institute of Advanced NeuroHealth, we work closely with Cigna to connect clients with trusted mental health providers, ensuring they receive the highest quality care while maximizing their insurance benefits and minimizing out-of-pocket expenses.

Cigna FAQs

Does Cigna require a referral for mental health care?

Depending on your plan, Cigna may ask for a referral before you can see a mental health care provider or receive mental health benefits.

How do I know if my Cigna insurance will cover my care?

Be sure to check your Cigna Summary of Benefits (SOB) to understand what mental health services are covered under your plan. The SOB will provide details about your coverage, including whether you need a referral for mental health care and what costs you may be responsible for. Reviewing this document can help you make informed decisions about your treatment options.

How much will my services cost?

When paying for any healthcare services, it's important to understand your copay. The copay is a set amount you must pay for each session, and it can vary depending on your plan. To find out the exact copay amount, check the mental health coverage section of your Summary of Benefits (SOB). If you're unsure about your copay or have questions, it's a good idea to contact Cigna support directly for clarification.

Can the North Carolina Institute of Advanced NeuroHealth team help with insurance verification?

Yes, the North Carolina Institute of Advanced NeuroHealth can definitely help with insurance verification. Our team is here to make the process as smooth and stress-free as possible because we believe everyone deserves access to the care they need. If you have any questions or need assistance, please don’t hesitate to reach out to us at (800) 732-9822. We’re here to support you every step of the way.

Nicole Hardy is our amazing administrative assistant and TMS tech at NCIAN. She loves working in customer service and being the first interaction to new patients. Nicole loves feeling like she is a part of helping others get the care that will help improve their state of being. Nicole is married with two energetic boys who help keep home life pretty busy! When Nicole is not working she loves trying new food places and being outside exploring nature.

MEET OUR EXPERT TMS STAFF

Dawn Dixon is our other awesome TMS tech at NCIAN. Dawn was a rink manager at an ice rink for several years, then became a chiropractic assistant. She enjoys working with patients, and helping them feel better. She works as a race coordinator, working with a lot of athletes and volunteers. In her spare time, Dawn enjoys spending time with her grandsons, baking, creating artistic and fun cakes, and crafting.

Kelly Ann Rillo is one of our TMS techs at NCIAN. Kelly graduated from Rutgers University with a degree in psychology. She then became certified as a paralegal at Fairleigh Dickenson University and worked at the Monmouth County Prosecutors office as a paralegal. 

Kelly married, had two children and moved to NC with her family where she had a third child and devoted herself to her family.  Kelly is now branching out into the medical field where she can devote some of her time to helping patients in her original area of interest. She enjoys working and helping others.

Simi Shergill: MSN, APRN, PMHNP-BC, FNP-C

Simi is a highly qualified Dual board-Certified Psychiatric Mental Health Nurse Practitioner (PMHNP) and Family Nurse Practitioner (FNP), with over 6 years of experience in Primary Care. A Duke University Postgraduate PMHNP alumna, she's dedicated to culturally sensitive and inclusive mental health care, aiming to reduce stigma. Simi integrates her extensive experience with an integrative medicine approach for holistic well-being. She partners with patients on therapeutic goals, fostering open discussions. Beyond her practice, Simi enjoys family time, outdoor adventures, and exploring global cultures, enriching her dynamic approach to mental health care. In-person and Telehealth appointments are available for flexibility and accessibility.