Mental Health Care Covered by Carelon

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Carelon Health Insurance for Mental Health Services


Our mission is to make mental health care more accessible and less stressful for you. We understand that dealing with insurance can feel like an extra burden, but knowing what’s covered is a crucial part of getting the right care. Let us support you through the process, ensuring that you receive the personalized mental health services you deserve.


Whether you’re seeking therapy, medication management, or innovative treatments like TMS and Spravato for depression, Carelon Health often provides coverage for a wide variety of mental health services. Our goal is to help you make the most of your benefits, ensuring you receive the personalized care you deserve.


How Carelon Supports Your Mental Health Journey


Carelon Health offers comprehensive coverage for behavioral health services, helping you prioritize your emotional and psychological well-being. The exact services covered can vary depending on your plan and individual needs, but many of the treatments offered at the North Carolina Institute of Advanced NeuroHealth are included.


Here’s a look at some of the mental health services that may be covered under your Carelon plan:


  • Medication Management: If medication is part of your treatment plan, our team works closely with you to monitor its effectiveness. We adjust your plan as needed to ensure the best possible outcome for your mental health.

  • Telepsychiatry Services: Through secure virtual appointments, we offer telepsychiatry so you can receive care from the comfort of your home. It’s a convenient way to access professional support, no matter where you are.

  • Spravato Therapy: For individuals with treatment-resistant depression, Spravato (an FDA-approved nasal spray) can offer a new solution. We provide this therapy in-office under careful supervision to ensure safety and effectiveness.

  • TMS Therapy: Transcranial Magnetic Stimulation (TMS) is a non-invasive treatment that uses magnetic fields to stimulate parts of the brain that influence mood. It’s a proven option for those who haven’t found relief with traditional treatments.

Verifying Your Carelon Health Coverage


Before beginning treatment, it's important to confirm your coverage to ensure you're maximizing your benefits. You can reach out to


Carelon Health directly or review your policy to better understand your coverage for mental health services.

Our team at the North Carolina Institute of Advanced NeuroHealth is more than happy to assist you with insurance verification. We aim to make this process as simple as possible, so you can focus on starting your journey toward healing.


Frequently Asked Questions About Carelon Health


  • Do I need a referral to see a mental health provider? Depending on your Carelon plan, a referral from your primary care provider might be required. Be sure to check your plan’s details or contact Carelon for more information.

  • What will my sessions cost? Out-of-pocket costs such as copays and deductibles will vary based on your plan. To better understand what you’ll pay, review your insurance summary or speak with a Carelon representative.

  • Can you help me with insurance questions? Absolutely! Our experienced staff can help verify your Carelon Health benefits and answer any questions you may have about your insurance coverage. We’re here to ensure you get the care you need without added stress.

We’re Here to Support You


Taking the first step in seeking mental health care is a brave decision, and you shouldn’t have to navigate it alone. Whether this is your first time reaching out or you’re exploring new treatment options, our compassionate team is ready to walk with you every step of the way.


Contact us today at (800) 732-9822 to learn more about how we can support you and start your path to better mental health.

Nicole Hardy is our amazing administrative assistant and TMS tech at NCIAN. She loves working in customer service and being the first interaction to new patients. Nicole loves feeling like she is a part of helping others get the care that will help improve their state of being. Nicole is married with two energetic boys who help keep home life pretty busy! When Nicole is not working she loves trying new food places and being outside exploring nature.

MEET OUR EXPERT TMS STAFF

nicole hardy nc inst of neurohealth

Dawn Dixon is our other awesome TMS tech at NCIAN. Dawn was a rink manager at an ice rink for several years, then became a chiropractic assistant. She enjoys working with patients, and helping them feel better. She works as a race coordinator, working with a lot of athletes and volunteers. In her spare time, Dawn enjoys spending time with her grandsons, baking, creating artistic and fun cakes, and crafting.

dawn dixon nc inst of neurohealth
kelly ann rillo nc inst of neurohealth

Kelly Ann Rillo is one of our TMS techs at NCIAN. Kelly graduated from Rutgers University with a degree in psychology. She then became certified as a paralegal at Fairleigh Dickenson University and worked at the Monmouth County Prosecutors office as a paralegal. 

Kelly married, had two children and moved to NC with her family where she had a third child and devoted herself to her family.  Kelly is now branching out into the medical field where she can devote some of her time to helping patients in her original area of interest. She enjoys working and helping others.

kelly ann rillo nc inst of neurohealth
nc neurohealth apex mental health clinic dr. vinay saranga expert tms therapy and ketamine

Ketamine Treatment AND Transcranial Magnetic Stimulation

These two treatments have risen to show their effectiveness over recent years, and literature is showing them to be among the most effective treatments for many psychiatric disorders.

Ketamine has shown itself to be particularly effective with treatment-resistant depression or TRD, post-traumatic-stress-disorder or PTSD, social anxiety, and suicidal ideation. Provided in a series of infusions, or oral or nasal spray, ketamine brings a dramatic difference the first infusion in some, but more often the change is experienced during and after the third, fourth, or fifth infusion.

TMS is a non-medication and non-invasive treatment that requires placement of a magnetic coil over the left dorsolateral prefontal cortex daily for about 20 minutes at a time. This continues daily for about 30-45 days. But you can begin to experience a real difference in 14 days. TMS can be effective in treatment resistant depression and other mood disorders.

MEET OUR EXPERT KETAMINE STAFF

Kellar Lambert has been a Certified Registered Nurse Anesthetist (CRNA) since 2014, providing safe anesthesia care for individuals in North Carolina for almost a decade. Before returning to school to complete her master’s degree in nursing at the Wake Forest Baptist Health Nurse Anesthesia program, she worked in critical care for over four years, first as a labor and delivery nurse, and then in a cardiothoracic intensive care unit.


Prior to her career switch into nursing, Kellar received graduate degrees in both physiology and education, and worked as a secondary math and science teacher for six years. Kellar is currently working on her Doctor of Nursing Practice degree at the University of North Carolina at Greensboro. After observing firsthand the devastating impact that long-term depression can have on patients, she became interested in providing ketamine infusions as an evidence-based therapy to provide relief for individuals suffering from mental health issues. 

Kellar Lambert

Kellar Lambert

Carrie Gebhardt is a highly accomplished professional in the field of anesthesia with an impressive educational journey. She obtained her BA from Washington and Jefferson College in 2004, followed by a BSN from Edinboro University of Pennsylvania in 2005. Carrie's pursuit of excellence led her to complete her MSN and become a CRNA at Duke University School of Nursing in 2009.


With an illustrious career spanning 14 years, Carrie has excelled as a CRNA, delivering anesthesia for diverse surgical procedures. Her expertise extends to office-based sedation practice, where she spent over 5 years honing her skills. During this time, Carrie discovered a deep affinity for connecting with patients, establishing strong relationships, and fostering an environment where patients eagerly anticipate their visits with her.


Carrie's passion for helping others shines through in her commitment to providing exceptional care and support. Her genuine enthusiasm for her profession is evident, and she looks forward to applying her wealth of experience and expertise to serve and make a difference in the lives of her patients.

Carrie Gebhardt

Carrie Gebhardt

MEET DR. RESHMI SARANGA

Leads the Ketamine Department

"I’m Dr. Reshmi Saranga, President and Owner of North Carolina Interventional Neurotherapy, and I can help you experience freedom from overwhelming emotions that make your life difficult to enjoy. My heart aches for what you go through, and I’ll show you the same compassionate and attention care I show my own family.

I’m board-certified in adult and geriatric psychiatry. After initial training in India, I completed a four year residency at University of Kansas Medical Center, then completed a fellowship in geriatric psychiatry at Duke University Medical Center.

I’ve served in the capacity of Chief Resident and on the Committee on Residency and Fellowship with the American Society of Clinical Psychopharmacology.

You need a psychiatrist who has the education, experiences, and expertise to provide the very best, up-to-date, and compassionate treatment. I chose this training path to provide the most insightful care possible for my patients. I also speak three languages to serve my patients more effectively: English, Hindi, and Telugu.

Empathetic and compassionate care are an integral part of our practice, and it’s extended not only to our family and friends but to our patients, most of all.

When I’m not seeing my patients, I’m usually at home with my husband and our children or playing tennis. I love listening to music while cooking the delicious Indian dishes my family loves. My husband, Dr. Vinay Saranga, and I savor family time, and promote the significance of family for anyone."

dr. saranga apex north carolina tms therapy and ketamine nc neurohealth

When I’m not seeing my patients, I’m usually at home with my husband and our children or playing tennis. I love listening to music while cooking the delicious Indian dishes my family loves. My husband, Dr. Vinay Saranga, and I savor family time, and promote the significance of family for anyone."

Learn About Vinay Saranga, M.D., DFAACAP

Leads the TMS Department

Dr. Saranga studied basic sciences from 1998 to 2002 at the Medical Universities of Debrecen in Hungary, and Lublin, Poland. He then followed with Clinical Rotations at Wyckoff Heights Medical Center in Brooklyn, NY.


In 2009, he completed his psychiatry residency at Wright State University at Boonshoft School of Medicine, in Dayton, Ohio.


Then, during the first six months of 2009, he served as visiting psychiatry resident in the PGY-IV program, which included a research elective in CAP clinics in Kansas City, KS. He followed this with a Child and Adolescent Psychiatry Fellowship, also in Kansas City. After completing this fellowship in 2011, he took a teaching position as Assistant Clinical Professor there for a year.


After 14 years of preparation, Dr. Saranga opened his private practice in 2012, and has served as Medical Director for Easter Seals since 2015.

dr. saranga apex north carolina tms therapy and ketamine nc neurohealth
  • 1998-2002 Medical Universities of Debrecen
  • 2009 Psychiatry Residency at Wright State University
  • 2011 Asst. Clinical Professor; Child & Adolescent Psychiatry
  • 2012 Started His Own Private Practice
  • 2015-Present: Medical Director for Easter Seals

Simi Shergill: MSN, APRN, PMHNP-BC, FNP-C

Simi is a highly qualified Dual board-Certified Psychiatric Mental Health Nurse Practitioner (PMHNP) and Family Nurse Practitioner (FNP), with over 6 years of experience in Primary Care. A Duke University Postgraduate PMHNP alumna, she's dedicated to culturally sensitive and inclusive mental health care, aiming to reduce stigma. Simi integrates her extensive experience with an integrative medicine approach for holistic well-being. She partners with patients on therapeutic goals, fostering open discussions. Beyond her practice, Simi enjoys family time, outdoor adventures, and exploring global cultures, enriching her dynamic approach to mental health care. In-person and Telehealth appointments are available for flexibility and accessibility.

simi shergill nc inst of neurohealth

WHY OPEN THE NC INSTITUTE OF ADVANCED NEUROHEALTH?

As Dr. Saranga worked 10 years as a psychiatrist with his patients, he’s been distressed by the
percentage of them who did not respond to traditional antidepressants and anxiolytics. He
researched and scrutinized to find treatments that would bring relief to that segment of his
practice. His determination to find help for these patients eventually led to his opening: North Carolina Institute of Advanced Neurohealth


We’re here to help you determine what you need to feel better and find relief from
your symptoms. Call us at (800) 732-9822